PumpBiz remains OPEN as a essential business in providing pumps and parts to critical applications within the Chemical, Oil and Gas, Hygienic, Power, and Drinking Water/Wastewater infrastructure industries, among others.
View the memo from the Department of Homeland Security that identifies the work in the industry of ‘water and wastewater’ an essential service to maintain the country’s infrastructure viability.
We are adjusting our day-to-day business operations to reflect the recommendations of the World Health Organization as well as the Centers for Disease Control and Prevention. We have made it a company-wide priority to communicate to everyone the importance of recommendations to mitigate the spread of COVID-19.
First, our customer support team, inside sales team and application engineering team are available to support your needs. Most are working from home, but they can be reached via email and phone.
We continue to receive products from our pump manufacturer’s, we continue to work with our suppliers to deliver inventory into the facility. Resources are on-site for assembly and shipment of product and parts.
With the actions being taken to slow the spread of COVID-19, we have seen a slowdown in receipt of product from suppliers. Although we have stock to fulfill a wide variety of orders, we are unable to guarantee that we can service all customer demand with standard lead-times. Please check with PumpBiz staff if your need is urgent. Understanding that this is a reality, we are committed to prioritizing the urgent needs of customers in critical infrastructure sectors.
Thank you for your support and stay safe.
The PumpBiz Team